Tag Results For: Sustainability
The Hidden Cost of Paperless: Did Your Company Accidentally Take Control of Your Customers' Data?
Customers were told that going paperless is about convenience and sustainability. But, the shift from paper to digital billing created a change in who controls a customer's personal data.
Published by: Gary Stringham on
Enhance Sustainability Efforts Through a Consortium of Utility Providers
A greater positive climate impact can be achieved when a consortium of utility providers work together to get customers to switch to paperless bills.
Published by: Gary Stringham on
Utility Companies: How to Switch Customers to Paperless Bills
Utility companies' efforts to convert more of their customer to paperless billing have stalled. Here tips to get more to convert.
Published by: Gary Stringham on
Is it Time to Change Your Paperless Conversion Messaging?
Over the years, companies have used several strategies to persuade customers to switch from paper to electronic communication. But are these long-standing methods still effective, or is it time for a fresh approach?
Published by: Gary Stringham on
Pros and Cons of Paperless Billing Statements
LaToya Irby covers the pros and cons of paperless billing.
Published by: Gary Stringham on
Why I Prefer Getting Bills and Statements on Paper
I'm the money nerd in the marriage. And I preferred getting bills and statements on paper.
Published by: Gary Stringham on