Tag Results For: Companies
We Have a Bill Portal - Why Do We Need Document Consolidation?
Customers want to view and pay their bills online. They want to see their financial picture all at once, not in small pieces reported on each biller website.
Published by: Gary Stringham on
New White Paper: Exploring Customer Resistance to Paperless Delivery
Try as they might, companies have been unable to achieve the level of paperless customers they would like. Why is this?
Published by: Gary Stringham on
Is it Time to Change Your Paperless Conversion Messaging?
Over the years, companies have used several strategies to persuade customers to switch from paper to electronic communication. But are these long-standing methods still effective, or is it time for a fresh approach?
Published by: Gary Stringham on
Improve Bill Delivery and Minimize Delinquency
Consistent cash flow is the lifeblood of every business. It can be quite a headache when customers delay or miss their payments, and it can happen a lot. According to a study by Pay Near Me, 51% of consumers confessed they paid at least one bill late in the last 12 months.
Published by: Gary Stringham on
Young People Struggle with Paperless Bills, Too
Young customers struggle with remembering important details like due dates, minimum payment amounts, account numbers, or login credentials. Digital natives get their bills electronically, and yet, their experience is far from smooth.
Published by: Gary Stringham on
Forgotten Passwords: A Deterrent to Paperless Billing?
Moving customers to paperless communication has been a decades-long effort for businesses. Although more consumers opt out of paper every year, the adoption rate in many industries has been far below company expectations.
Published by: Gary Stringham on
Tips for Businesses Sending Paperless Bills and Statements
Tips for companies to give their customers a better experience with their paperless bills and statements.
Published by: Gary Stringham on
Messy Filenames for Downloaded Paperless Bills and Statements
Downloading your paperless bills and statements leaves your PDF files disorganized. Here are a few tips.
Published by: Gary Stringham on
Cubby Paperless Survey Reveals Industry-wide Challenges with End Consumers’ Paperless Bills
A March 2021 survey conducted by Cubby Paperless revealed why consumers are resistant to switching from paper to paperless bills, as well as the factors that would motivate them to switch.
Published by: Gary Stringham on
A Novel Service for Paperless Bills and Statements
I conducted a marketing survey using this video which describes Cubby's service without naming Cubby. After watching the video, 77% of the respondents reported that they would likely sign up for this free service. Contact Gary, gary@cubbypaperless.com , for more results from the survey.
Published by: Gary Stringham on