A significant group of consumers still refuse to make the switch from paper to e-bills. It’s time to consider some options to nudge them over the finish line.
Published by: Gary Stringham on
Consumers who’ve transitioned from paper to electronic delivery benefit from convenience and from receiving timely and safe information access, not to mention a reduced carbon footprint.
Published by: Gary Stringham on
Moving customers to paperless communication has been a decades-long effort for businesses. Although more consumers opt out of paper every year, the adoption rate in many industries has been far below company expectations.
Published by: Gary Stringham on