Tag Results For: Consolidated bills
Fraught with Friction – The Typical Digital Document Experience
We all have pay bills to pay. No one looks forward to it and it’s not a pleasant task at the best of times. But when the process is filled with friction and frustrations, the experience becomes even worse.
Published by: Gary Stringham on
We Have a Bill Portal - Why Do We Need Document Consolidation?
Customers want to view and pay their bills online. They want to see their financial picture all at once, not in small pieces reported on each biller website.
Published by: Gary Stringham on
New White Paper: Exploring Customer Resistance to Paperless Delivery
Try as they might, companies have been unable to achieve the level of paperless customers they would like. Why is this?
Published by: Gary Stringham on
Who Are the Paperless Holdouts?
Three in four adults, across all generations, switched at least one bill to paperless in 2021, and paperless adoption rates are rising. Yet, such on-the-go convenience apparently does not “fit the bill” for everyone.
Published by: Gary Stringham on
Tips for Managing Your Paperless Life
As consumers, we deal with dozens of logins. Though we readily agree to paperless relationships with many entities, managing this collection of digital information each month can be overwhelming.
Published by: Gary Stringham on
Attention Abandoned FileThis Customers
FileThis shut down and abandoned their customers. Check out Cubby Paperless, a better alternative.
Published by: Gary Stringham on
Consumers Know the Truth About Paperless Billing
Environmental stewardship and concern about our hectic lives is commendable, but is that what going paperless is all about?
Published by: Gary Stringham on